Frequently Asked Questions
How do I open my salt tank?
Most Water Softener Tanks have a lid on them that when you pull on it will seperate from the tank.
How do I find the water line in my salt tank?
As the salt in the tank depletes, ----
What if my salt tank has no water in it?
You may have a pre-brining water softener. This means that right before the water softener needs salt water, and while it is performing other operations, it will pump fresh water into the tank, allow it to form salt water, then pump it back out to flush the water softener. This is usually done at a set time early in the morning and only takes about an hour or two to complete. So when you look in the tank there may not be any water in it.
Can I move the Salt Sensor transmitter once its attached?
Answer to question 3
How do I measure how much salt is 5” above the Salt Sensor?
Can I put more salt in or just until it’s filled 5” above the Salt Sensor?
How do I move the salt around in the tank?
What if the green light on the transmitter is no longer flashing?
What if the symbols are flashing?
There are several different symbols on the Remote Monitor. To view the meaning of each symbol click on this link
REMOTE MONITOR SYMBOL GUIDE
REMOTE MONITOR SYMBOL GUIDE
What if the pole doesn’t flash or stay lit?
Rx position not suitable for reception - Move Rx to a location not blocked by anything metal
Rx is too far away from Tx - Move Rx closer to the Tx
Rx is too far away from Tx - Move Rx closer to the Tx
Do I have to clean my salt tank before putting the transmitter on?
Yes it is recommended that the Salt Tank is clean and dry. Use a mild cleaning solution to clean the portion of the Salt Tank you are attaching the Salt Sensor, let that dry, wipe it with supplied alcohol wipe, and let that dry.